What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Neck Care Firming Rejuvenation Cream Anti-wrinkle Firming Skin Whitening Neck Serum

Name: Neck Care Firming Rejuvenation Cream Anti-wrinkle Firming Skin Whitening Neck Serum
SKU: 5ea2a1f028fc7101014f736f
Price: 9.48 EUR
Availability: InStock
Rating: 4.473684210526316 (19 reviews)

Current price

Price €9.48

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Free delivery to the United States

14 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Shelf life: 3 years Manufacture Country: China Instructions included: Yes Features: 100% brand new and high quality From the plant essence, rich in a variety of nutrients, give the skin abundant moisture and nutrition. Alleviate water shortage, dry skin, help revitalize the muscle base, give the neck skin water tender luster. Repair fine line, create a bright and smooth young beautiful neck.

Precautions: If the skin is uncomfortable during use, please stop using it; please keep it out of the baby and avoid eating.

Specification: Main ingredients: Retinol, Shea Butte, Sodium Hyaluronate, Glycerin Net weight: 120g Shelf life: 3 years Suitable for: All skin types Color: As pictures shown Efficacy: Moisturizing, Tender, Hydrating, Smooth Quantity: 1 pc

Package includes: 1 x Neck Cream

i-Beautiful

4.7

1,000,000+

reviews

2,000,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.