Now~ Dongmen Autumn Fashion Temperament Doll Collar False Collar Lotus Leaf Lace Leather Shawl
- Blackburn Rovers Football Diamond Painting Kit 5D Full Drill DIY Diamond Mosaic Wall Art Home Decor
- Ornament Fairy Garden Bonsai Decor Deer Xmas Tree Santa Claus Miniature Snowman Christmas Figurines
- Therefore I Am TShirt Summer Casual Cotton Tee Oversized Streetwear Tops Vintage Graphic Print Loose Fit Short Sleeve
- SSK Baseball Hard Leather Mitt, First Baseman Model SPF130, Camel/Tan (1247), L (Right Throw), Camel x Tan
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- Born To Yap Forced To Study Shirt Unisex Tee Meme T Shirt Funny T Shirt Vintage Drawing Tshirt Big Size Simple Tshirt
- 2Pcs Car Water Cup Pad Drink Mat Leather Anti-slip Coaster S For Bentley Continental GT MULLINER Bentayga Flying Hurtling Spurlogo
- Jacket Mens Cycling Wosawe Windproof Waterproof Road Mtb Mountain Bike Cycle Jersey Tops
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
The item I received is not the same as the one shown in the order, it is a different color and does not match the product images. I also tried to return the product, but the system does not allow me to complete the process. When I enter the product code, the website sends me back to the starting point, and I keep going in circles without any solution. Very frustrating experience.
I bought my first hat, which was a Black Felt Wide Brimmed hat and although the packaging was crushed when it arrive with some careful steaming it looked great! So I ordered another, the same hat but in Beige, The quality is great. But this is not a Wide Brimmed hat, (see picture) the brim is 2/3rds narrower than the first hat... So disappointed!!
I received the hat, but unfortunately it arrived in poor condition. The hat was packed in a box that was too small, which caused it to be crushed and misshapen during shipping. I am very disappointed with the packaging and delivery process.
Zero stars The ad promises that the hat is made of wool. This is false; it is 100% acrylic. I have been deceived and want my money back. I am never ordering here again
SHAME ABOUT THE COLOUR, BUT JOOM WERE BRILLIANT REFUND OFFERED NO PROBLEM SLICK OPERATION ALL STAFF ARE EXCELLENT
Picture of hat taken from an American site .I was sent a completely different hat.
Hat is way too big! And it is white on the inside. Poorly made
Can't find how to apply for a refunds on the damaged goods
Now~ Dongmen Autumn Fashion Temperament Doll Collar False Collar Lotus Leaf Lace Leather Shawl — buy online with free worldwide shipping!
Available colours: Black
High-quality materials:
High-quality photos and real customers reviews.
Wide size range:
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers