What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Dr.Oracle

Dr.Oracle Green Tea Recipe Calming Green Mask - 1pack (10pcs)

Name: Dr.Oracle Green Tea Recipe Calming Green Mask - 1pack (10pcs)
SKU: 685798a33fdaf2015cd8fa4e
Price: 27.09 EUR
Availability: InStock

Current price

Price €27.09

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Free delivery to the United States

7 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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DESCRIPTION

This intensive sheet mask features green tea extract to deeply moisturize and protect skin from environmental aggressors while slowing aging processes. Made with 100% natural cellulose, it combines niacinamide to stimulate collagen, reduce pigmentation, and tighten pores with adenosine to enhance skin firmness and minimize wrinkles. Green tea extract normalizes cellular metabolism for comprehensive skin rejuvenation. Each pack contains 10 masks for continued treatment. HOW TO USE

1. Remove the mask and apply on the face, gently spreading over the surface. 2. Avoid contact around the eyes and lips. 3. After 10-20 minutes, remove the mask from the face, massage the skin with a light patting movement of the fingertips until the essence is completely absorbed.INGREDIENTS

Purified Water, Glycerin, Dipropylene Glycol, Butylene Glycol, Niacinamide, Adenosine, Panthenol, Allantoin, Hyaluronic Add, Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Hydrolyzed Hyaluronic Acid, Hydrolyzed Glycosaminoglycans, Dipotassium Glycyrrhizate, Centella Asiatica Extract, Camellia Sinensis Leaf Extract, Anthemis Nobilis Flower Extract, Vincetoxicum Atratum Extract, Ethylhexylglycerin, Methylpropanediol, Propanediol, Carbomer, Tromethamine, Hydroxyethylcellulose, Glyceryl Caprylate, Polyglyceryl-10 Laurate, Diethylhexyl Sodium Sulfosuccinate, Disodium EDTA, Hydroxyacetophenone, Raspberry Ketone, Benzyl Glycol, 1,2-Hexanediol, Fragrance.

application area: Face weight: 0.5 number of pieces: 10 volume: 1pack (10pcs) using time: 6months

BUYBEAUTYKOREA

4.8

reviews

459

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

May 14

It arrived within the indicated period and in good condition

Customer

January 2

Good product , can substitute Rejuran mos moisturizer

Customer

July 2

Wrong item

Customer

May 14

It arrived on the indicated date and in good condition. Everything super

Customer

September 27, 2025

I read a lot of good reviews about this cream. Tried it. It's really very effective. I apply it also to the face, including the under-eye area. Before using it, I looked up on the internet in which direction to perform the massage movements. The effect surprised me from the first time. And the cream itself suited me. Sometimes creams pill on my face. This one doesn't, it absorbs completely. The face afterwards seems to glow, the creases are smoothed out. The only question to the manufacturer: it feels like there is less than 50 ml of cream, because there is a lot of air in the tube. But due to the effectiveness of the cream, this doesn't bother me. Thank you to the seller for the adequate price. Thank you Joom.

Customer

July 29