What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Elegant High Neck Knit Sweater - Autumn Winter Women's Skin-Friendly Base Layer

Name: Elegant High Neck Knit Sweater - Autumn Winter Women's Skin-Friendly Base Layer
SKU: 6aa7eb2a6c8c1901df99622b
Price: 9.7 EUR
Availability: InStock

Current price

Price €9.70

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Free delivery to the United States

15 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

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Description

Stay warm and stylish this season with this chic knit sweater, designed as a skin-friendly base layer for autumn and winter. Crafted from soft polyester, this sweater offers a comfortable fit and a sleek look. The solid pattern ensures versatility, making it easy to pair with various outfits. It features a high neck design and long sleeves, keeping you cozy during chilly days. Enhanced with luxurious Andy velvet, this sweater is a perfect blend of elegance and comfort for your wardrobe. Fabric name: Andy Velvet Main fabric composition: Polyester Thickness: Medium Collar: Half turtleneck Sleeve Length: Long sleeve Main fabric content: 80% (inclusive) - 90% (exclusive) Manufacture country: China Instructions included: No

size: S, Bust: 88cm, Length: 57cm, Sleeve: 56cm, Recommended Weight: 45-50kg. size: M, Bust: 90cm, Length: 58cm, Sleeve: 57cm, Recommended Weight: 50-55kg. size: L, Bust: 95cm, Length: 59cm, Sleeve: 58cm, Recommended Weight: 55-62.5kg. size: XL, Bust: 100cm, Length: 60cm, Sleeve: 59cm, Recommended Weight: 62.5-67.5kg. size: XXL, Bust: 105cm, Length: 61cm, Sleeve: 60cm, Recommended Weight: 67.5-75kg.

materialForFur: andy velvet sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.