What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's High Neck Wool Cashmere Sweater - Thick, Trendy Raglan Sleeve Pullover for Autumn/Winter.

Name: Women's High Neck Wool Cashmere Sweater - Thick, Trendy Raglan Sleeve Pullover for Autumn/Winter.
SKU: 6aa7eb866c8c1901df9967ed
Price: 43.37 EUR
Availability: InStock

Current price

Price €43.37

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11 November

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Description

Embrace ultimate comfort and style with this thick, trendy raglan sleeve pullover, perfect for autumn and winter. Crafted from a luxurious blend of wool and cashmere, this sweater offers an unparalleled softness and warmth. Its high neck design adds an elegant touch, while the long sleeves provide extra coverage to keep you cozy during chilly days. Ideal for layering or wearing on its own, this versatile piece effortlessly elevates any outfit, making it a must-have staple in your cold-weather wardrobe. Main fabric composition: wool Main fabric content: 90% (inclusive) - 95% (exclusive) Thickness: thick Collar: Half turtleneck Sleeve Length: Long sleeve Technology: Jacquard Manufacture country: China Instructions included: No

size: M, Bust: 94cm, Length: 57cm, Sleeve: 64cm. size: L, Bust: 100cm, Length: 59cm, Sleeve: 65cm. size: XL, Bust: 106cm, Length: 61cm, Sleeve: 66cm.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.