What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's 100% Pure Cashmere Button-Up Shoulder Warmer - Soft, Smooth, Solid Color Knit for Autumn & Winter with Half-High Collar

Name: Women's 100% Pure Cashmere Button-Up Shoulder Warmer - Soft, Smooth, Solid Color Knit for Autumn & Winter with Half-High Collar
SKU: 6aa82f7e6c8c1901df9db108
Price: 42.21 EUR
Availability: InStock

Current price

Price €42.21

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14 October

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Description

Wrap yourself in luxurious warmth with this 100% pure cashmere shoulder warmer, designed for those chilly autumn and winter days. Crafted in a solid color knit, it features a loose fit for ultimate comfort and a stand neckline with a half-high collar that elegantly frames the face. The long sleeves and thick fabric ensure you stay cozy, while the soft, smooth cashmere adds a touch of sophistication to your seasonal wardrobe. Ideal for layering, this piece is the perfect blend of style and functionality. Shape: Hood Combination: Single Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Popular Elements: Thread Technology: Twisted Sleeve Type: Regular sleeves Main Fabric Composition: Cashmere Main Fabric Content: 95% and above Placket: Hood Style: Commuter Style Applicable Gender: Female Manufacture country: China Instructions included: No

size: M, Bust: 90cm, Length: 34cm, Shoulder: 57.5cm, Suitable Weight: 60kg. size: L, Bust: 94cm, Length: 35cm, Shoulder: 60cm, Suitable Weight: 67.5kg. size: XL, Bust: 98cm, Length: 36cm, Shoulder: 62cm, Suitable Weight: 75kg.

pattern: solid fit: loose neckline: stand sleeveLength: long thickness: thick materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.