What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Folklore Meimei Grape Gray Cable Knit Cardigan

Name: Folklore Meimei Grape Gray Cable Knit Cardigan
SKU: 6aa83fd36c8c1901df9e9e4a
Price: 18.1 EUR
Availability: InStock

Current price

Price €18.10

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Free delivery to the United States

7 November

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No-delivery refund

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Description

Embrace timeless style with this elegant cable knit cardigan. Crafted from luxurious cashmere, it offers unparalleled softness and warmth. The cardigan features a loose fit for ultimate comfort and a chic v-neckline, making it a versatile addition to your wardrobe. Complete with long sleeves, this piece is perfect for layering during the cooler months, adding a touch of sophistication to any outfit. Fabric Name: Cashmere Main Fabric Composition: Cashmere, Regenerated Cellulose Fiber Pattern: 3D Effect Thickness: Medium Shape: Hood Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: V-neck Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Buttons Technology: No-iron treatment How to Wear: Cardigan Main Fabric Content: 30% (inclusive) -50% (exclusive) Main Fabric Component 2 Content: 50% (inclusive) -70% (exclusive) Placket: Single-breasted Style: Celebrity style Applicable Gender: Female Manufacture country: China Instructions included: No

size: XS/SM, Bust: 59cm, Length: 61cm, Sleeve Length: 57cm, Cuff Width: 9cm. size: MD/LG, Bust: 61cm, Length: 64cm, Sleeve Length: 60cm, Cuff Width: 9.5cm. size: XL/2XL, Bust: 63cm, Length: 66cm, Sleeve Length: 62cm, Cuff Width: 10cm.

materialForFur: cashmere materialForFur: cashmere fit: loose sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.