What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

18G Soft Wool Women's Turtleneck Slim Fit Sweater, Autumn/Winter Knit Base Layer, Machine Washable

Name: 18G Soft Wool Women's Turtleneck Slim Fit Sweater, Autumn/Winter Knit Base Layer, Machine Washable
SKU: 6aa851ec6c8c1901df9fb535
Price: 31.97 EUR
Availability: InStock

Current price

Price €31.97

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2 October

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Description

Experience the ultimate in comfort and style with this elegant slim fit turtleneck sweater designed for autumn and winter wear. Crafted from high-quality soft wool, it offers both warmth and breathability, making it an ideal base layer during colder months. The sweater features a long sleeve design, ensuring full coverage while maintaining a chic and modern look. Its machine washable nature adds convenience, allowing for easy care and maintenance without compromising on quality or appearance. Collar: Stacked collar Sleeve Length: Long sleeve Main Fabric Composition: Wool Main Fabric Content: 95% and above Main Fabric Component 2: Mulberry silk Softness: Super soft Manufacture country: China Instructions included: No

size: S, Length: 57cm, Sleeve: 55cm, Shoulder: 34-38cm, Weight: 45-50kg. size: M, Length: 58cm, Sleeve: 56cm, Shoulder: 35-39cm, Weight: 50-60kg. size: L, Length: 59cm, Sleeve: 57cm, Shoulder: 36-40cm, Weight: 60-65kg. size: XL, Length: 60cm, Sleeve: 58cm, Shoulder: 37-41cm, Weight: 65-70kg. size: XXL, Length: 61cm, Sleeve: 59cm, Shoulder: 38-42cm, Weight: 70-77.5kg.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.