What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Red Round Neck Pony Hair Sweater with Sequined Inner Layer - 2025 New Year Style Winter Knitwear.

Name: Women's Red Round Neck Pony Hair Sweater with Sequined Inner Layer - 2025 New Year Style Winter Knitwear.
SKU: 6aa869bb6c8c1901dfa11b68
Price: 9.94 EUR
Availability: InStock

Current price

Price €9.94

‌

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Free delivery to the United States

21 October

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No-delivery refund

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Description

Introducing a stylish winter knitwear piece that combines comfort and elegance. This women's sweater features a vibrant red hue with a classic round neckline and long sleeves, perfect for keeping warm during the chilly months. The standout element of this sweater is its luxurious pony hair texture, crafted from an acrylic blended material, offering a plush feel. Adding a touch of glamour, the sequined inner layer creates a sparkling effect, making it ideal for festive occasions or a night out. Embrace the 2025 New Year style with this cozy and chic addition to your winter wardrobe. Fabric Name: Acrylic blended Main Fabric Composition: Cashmere Main Fabric Component 2: Polyester (polyester fiber) Thickness: Medium Collar: Crew Neck Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Sequins Softness: Soft Manufacture country: China Instructions included: No

materialForFur: acrylic blended sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.