What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2025 Autumn/Winter Gray High-Neck Zipper Sweater from Japan and South Korea

Name: 2025 Autumn/Winter Gray High-Neck Zipper Sweater from Japan and South Korea
SKU: 6aa86cbb6c8c1901dfa14a14
Price: 11.36 EUR
Availability: InStock

Current price

Price €11.36

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Free delivery to the United States

14 November

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No-delivery refund

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Description

Discover the stylish blend of comfort and elegance with this high-neck zipper sweater, designed for the 2025 autumn and winter seasons. Made from high-quality polyester, this sweater offers a solid pattern and a loose fit, ensuring both warmth and a relaxed silhouette. The long sleeves provide extra coziness, making it a perfect choice for crisp, cool weather. This versatile piece reflects the unique fashion influences of Japan and South Korea, bringing a touch of modern sophistication to your wardrobe. Fabric Name: Polyester Thickness: Medium Shape: Cardigan Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: Half turtleneck Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Zipper Technology: Wool Softness: Moderate Placket: Zipper Style: Neutral style Manufacture country: China Instructions included: No

size: S, Length: 64-75cm, Shoulder: 37cm, Sleeve: 57cm. size: M, Length: 65-76cm, Shoulder: 38cm, Sleeve: 58cm. size: L, Length: 66-77cm, Shoulder: 39cm, Sleeve: 59cm.

materialForFur: polyester sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.