What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Red Half-High Collar Pure Wool Sweater - 25 Autumn/Winter Collection, Loose Fit Knit Base Layer.

Name: Women's Red Half-High Collar Pure Wool Sweater - 25 Autumn/Winter Collection, Loose Fit Knit Base Layer.
SKU: 6aa86e386c8c1901dfa160d8
Price: 37.76 EUR
Availability: InStock

Current price

Price €37.76

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8 October

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Description

This luxurious women's sweater from the 25 Autumn/Winter Collection combines warmth and style with its pure wool construction. Featuring a chic half-high collar and long sleeves, this piece serves as an exceptional base layer for cooler seasons. Designed with a loose fit, it offers both comfort and a fashionable silhouette, making it a quintessential addition to any wardrobe. Main Fabric Composition: Wool Main Fabric Content: 95% and above Fabric Name: Pure wool Sleeve Type: Raglan sleeves Sleeve Length: Long sleeve Thickness: Thick Placket: Single-breasted Clothes Length: Regular size (50cm<length≤65cm) Technology: High temperature setting Manufacture country: China Instructions included: No

size: M, Bust: 95cm, Length: 57cm. size: L, Bust: 100cm, Length: 58cm. size: XL, Bust: 105cm, Length: 59cm. size: XXL, Bust: 110cm, Length: 60cm.

sleeveLength: long materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.