What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Christmas Red Wool-Cashmere Sweater: Bright, Soft, Loose-Fit for Autumn/Winter

Name: Women's Christmas Red Wool-Cashmere Sweater: Bright, Soft, Loose-Fit for Autumn/Winter
SKU: 6aa876c06c8c1901dfa1e596
Price: 47.65 EUR
Availability: InStock

Current price

Price €47.65

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Free delivery to the United States

13 November

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No-delivery refund

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Description

Embrace the festive spirit with this bright and soft sweater, perfect for the autumn and winter seasons. Crafted with a luxurious blend of wool and cashmere, this loose-fit piece provides both warmth and comfort. It features a classic round neckline and long sleeves, making it a versatile and stylish addition to your cold-weather wardrobe. Made with high-quality sheep wool, this sweater offers exceptional softness and durability, ensuring you stay cozy and chic throughout the holiday season. Main Fabric Composition: Sheep wool Main Fabric Component 2: Wool Main Fabric Component 2 Content: 95% and above Fabric Name: Pure wool Technology: Mercerized Manufacture country: China Instructions included: No

size: M, Bust: 100cm, Length: 58cm, ShoulderSleeve: 63cm. size: L, Bust: 105cm, Length: 59cm, ShoulderSleeve: 64cm. size: XL, Bust: 110cm, Length: 60cm, ShoulderSleeve: 65cm.

sleeveLength: long materialForFur: sheep wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.