What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Cross-Border Shawl Neck Warmer Sweater: Irregular Knitted Autumn/Winter Pullover Cape Top

Name: Cross-Border Shawl Neck Warmer Sweater: Irregular Knitted Autumn/Winter Pullover Cape Top
SKU: 6aa8a1366c8c1901dfa59ecc
Price: 9.75 EUR
Availability: InStock

Current price

Price €9.75

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Free delivery to the United States

10 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

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Description

This stylish shawl neck warmer sweater is designed for the autumn and winter seasons, providing both elegance and comfort. Made entirely from high-quality polyester, it features a solid pattern and a loose fit, making it a perfect addition to any wardrobe. The stand neckline adds a unique touch to its overall design, while the irregular knitted texture gives it an eye-catching appeal. With long sleeves, this pullover cape top ensures warmth while offering versatile styling options for cold weather days. Fabric Name: Polyester Thickness: Medium Shape: Hood Combination: Single Version: Loose Collar: Stand collar Sleeve Length: Long sleeve Sleeve Type: Batwing sleeves Popular Elements: Solid color, knitted Technology: Knitting Softness: Soft Manufacture country: China Instructions included: No

size: Average, Bust: 88cm, Length: 64cm, Package Size: 50*40*1

materialForFur: polyester fit: loose sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.