What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Lekasha Women's Cashmere Rolled Hem Turtleneck Sweater

Name: Lekasha Women's Cashmere Rolled Hem Turtleneck Sweater
SKU: 6aa8ba936c8c1901dfa89aa4
Price: 76.12 EUR
Availability: InStock

Current price

Price €76.12

‌

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Free delivery to the United States

8 October

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Description

Indulge in luxurious comfort with this elegant women's turtleneck sweater. Crafted from pure cashmere, it offers a soft and warm feel that's perfect for cooler seasons. The sweater features a solid pattern and long sleeves, making it a versatile addition to any wardrobe. A rolled hem adds a touch of sophistication to its classic design, ensuring you stay stylish and cozy in any setting. Main fabric composition: Cashmere Main fabric content: 95% and above Gross content: 95%~100% Collar: Half turtleneck Sleeve Length: Long sleeve Thickness: Medium Technology: Knitting Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 58cm, Sleeve: 56cm, Recommended Weight: 90-105kg. size: M, Bust: 90cm, Length: 59cm, Sleeve: 57cm, Recommended Weight: 105-110kg. size: L, Bust: 95cm, Length: 60cm, Sleeve: 58cm, Recommended Weight: 110-125kg. size: XL, Bust: 100cm, Length: 60cm, Sleeve: 59cm, Recommended Weight: 125-135kg. size: 2XL, Bust: 105cm, Length: 61cm, Sleeve: 60cm, Recommended Weight: 135-150kg.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.