What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Autumn & Winter Women's Loose Round Neck Plus Velvet Hoodie

Name: Autumn & Winter Women's Loose Round Neck Plus Velvet Hoodie
SKU: 6aa8cd5f6c8c1901dfaa7194
Price: 13.44 EUR
Availability: InStock

Current price

Price €13.44

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Free delivery to the United States

14 October

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No-delivery refund

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Description

Embrace the cozy seasons with this women's hoodie, designed for ultimate comfort and warmth. Crafted from high-quality cotton, this hoodie features a solid pattern and a loose fit, perfect for layering during chilly autumn and winter days. Its long sleeves and thick structure provide added warmth, while the round neckline offers a classic touch. Luxuriously lined with cotton fur, this hoodie is an ideal choice for those seeking both style and comfort in cooler weather. Shape: Hood Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Collar: Crew Neck Fabric Name: Cotton Main Fabric Composition: Cotton Main Fabric Component 2: Polyester (polyester fiber) Main Fabric Content: 30% (inclusive) -50% (exclusive) Main Fabric Component 2 Content: 50% (inclusive) -70% (exclusive) Manufacture country: China Instructions included: No

size: S, Length: 68cm, Bust: 116cm, Sleeve: 55cm, Shoulder: 57cm. size: M, Length: 70cm, Bust: 120cm, Sleeve: 56cm, Shoulder: 58cm. size: L, Length: 72cm, Bust: 124cm, Sleeve: 57cm, Shoulder: 59cm. size: XL, Length: 74cm, Bust: 128cm, Sleeve: 58cm, Shoulder: 60cm. size: 2XL, Length: 76cm, Bust: 132cm, Sleeve: 59cm, Shoulder: 61cm. size: 3XL, Length: 78cm, Bust: 136cm, Sleeve: 60cm, Shoulder: 62cm.

sleeveLength: long materialForFur: cotton materialForFur: cotton

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.