What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

American White Crewneck Velvet Sweatshirt for Women: Autumn/Winter Loose Fit

Name: American White Crewneck Velvet Sweatshirt for Women: Autumn/Winter Loose Fit
SKU: 6aa8fa346c8c1901dfafbfe3
Price: 18.96 EUR
Availability: InStock

Current price

From Price €18.96

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Free delivery to the United States

6 October

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Description

Elevate your autumn and winter wardrobe with this stylish women's crewneck velvet sweatshirt. Designed for comfort and elegance, it features a solid pattern and a flattering loose fit that is perfect for layering. The long sleeves provide just the right amount of warmth, while its thin thickness ensures a lightweight feel. Crafted from luxurious flat cloth material, this sweatshirt offers a soft and smooth touch, making it an ideal choice for both casual outings and cozy nights in. Version: Loose Clothes Length: Ultra short (≤40CM) Sleeve Length: Long sleeve Sleeve Type: Conventional Collar: With hood collar Popular Elements: Tie-dye Technology: Dyeing Fabric Name: Flat cloth Placket: A button Hang Tag: With tag Manufacture country: China Instructions included: No

size: M, Shoulder: 56cm, Bust: 112cm, Length: 68cm, Sleeve: 59cm. size: L, Shoulder: 58cm, Bust: 116cm, Length: 70cm, Sleeve: 60cm. size: XL, Shoulder: 60cm, Bust: 120cm, Length: 72cm, Sleeve: 61cm. size: 2XL, Shoulder: 62cm, Bust: 124cm, Length: 74cm, Sleeve: 62cm. size: 3XL, Shoulder: 64cm, Bust: 128cm, Length: 76cm, Sleeve: 62cm.

sleeveLength: long materialForFur: flat cloth

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.