What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Womens Oversized Knee-Length Puffer Coat Black Glossy With Detachable Faux Fur Collar Warm Winter Outerwear

Name: Womens Oversized Knee-Length Puffer Coat Black Glossy With Detachable Faux Fur Collar Warm Winter Outerwear
SKU: 6ac4e33466bc81018cd8d2ff
Price: 94.77 EUR
Availability: InStock

Current price

From Price €94.77

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Free delivery to the United States

8 October

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Description

Packages list: same as you select;

Product Highlights: - Ultra-warm oversized puffer coat for cold winter days - Knee-length cut offers full coverage and elegant silhouette - High-gloss black finish with premium faux fur collar (detachable) - Lightweight yet super-thick insulation using premium synthetic down fill - Practical front zipper closure and functional side pockets - Relaxed straight fit suitable for all body types - Stylish and versatile for commuting, casual outings, or daily wear

Product Specifications:

- Gender: Women - Style: Elegant Commuter / Smart Casual - Length: Extra-long (over 100 cm) - Fit Type: Straight / Relaxed - Sleeve: Long sleeve, regular cut - Neckline: High neck / Turtleneck style - Hood: Attached hood (removable if applicable per design) - Pocket: Yes, side pockets - Fabric Composition: 90–95% polyester (outer shell) - Collar Type: Detachable faux fur trim - Wash Care: Hand wash recommended - Season: Winter / Late Autumn to Early Spring - Size Range: S (40–52 kg), M (52–60 kg), L (60–67.5 kg), XL (67.5–75 kg) - Color Options: Black with faux fur collar / Black without collar - Age Group: Adult

Note:

- Due to manual measurement, slight size variation (±1–2 cm) may occur. - Color may vary slightly depending on monitor settings. - Faux fur collar is removable for easy cleaning and style customization. - Not suitable for machine washing; hand wash only to preserve fabric integrity and gloss finish.

Size S Bust 124CM Length 68CM Shoulder 61CM Sleeve 56CM Hip 92CM M Bust 130CM Length 73CM Shoulder 70CM Sleeve 57CM Hip 96CM L Bust 136CM Length 75CM Shoulder 72CM Sleeve 58CM Hip 100CM XL Bust 142CM Length 77CM Shoulder 74CM Sleeve 59CM Hip 104CM XXL Bust 146CM Length 79CM Shoulder 76CM Sleeve 60CM Hip 108CM 3XL Bust 150CM Length 81CM Shoulder 78CM Sleeve 61CM Hip 112CM 4XL Bust 154CM Length 83CM Shoulder 80CM Sleeve 62CM Hip 116CM 5XL Bust 158CM Length 85CM Shoulder 82CM Sleeve 63CM Hip 120CM 6XL Bust 162CM Length 87CM Shoulder 84CM Sleeve 64CM Hip 124CM

Material ：Polyester Label: yes Washing Care:Hand or machine washable Note: 1. There may be a little color difference due to the different monitor and pixels. 2. Due to different measurement method, it may have 1-3cm error.

VivoApparel

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.