Nio Car Key Case for ES6, ET5, ET5T, EC6, ES8, ET7, and ES7 Models
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No-delivery refundQuality guaranteeSecure logisticsPrivacy protectionDescription
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
The product was delivered this morning, 14.11.25, but does not fit the key for my Jaguar XF, it is for a Jaguar but not my key, the case is too narrow and not deep enough. See photos below, the product is back in its case and undamaged. Please advise on your suggested coarse of action I am trying to get a refund but cannot contact the help centre, see my complaint above. I have posted this review and yet no one is responding to me. The website refers you to a Help Centre contact button to the right of the screen which doesn't exist. Can someone in Joom take ownership for this complaint and at least acknowledge this message?
The quality of the product is good. But the size is not correct. I have to remove the physical key from the fob, pull out the decorative strip from the side of the original, and then, with the help of another 2 hands, just get the sides pressed together to get the screw in. Something is wrong with this, and I can't recommend it.
Haha. I know it! The size is not fit (i30)and the details is lack . So do not buy this your keys not fit for it. This is a low class easy cashgrab product! Never buy anything from this site! Cheap China products everywere. I delete this whole app in an instant.
I received my order today, October 22, but it’s missing a key holder with the Toyota logo just like the picture in the order details. Please send me the missing item. I paid for the complete items that’s why it’s more expensive than the others.
They sent totally wrong color even though I ordered black. Also really bad quality and fit. They key fob doesn't fit perfectly inside the cover, it moves inside.
Have to squeeze the key fob into the covers and they dont fit properly like they should for the price
This is how the item was when I opened the packaging. Shocking. And also missing the whole order.
Please...How do I fit the remote control inside? The remote is too big to fit.
Nio Car Key Case for ES6, ET5, ET5T, EC6, ES8, ET7, and ES7 Models — buy online with free worldwide shipping!
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers