What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

DOCTORLAB Hydra-15 Soothing Ampoule 150Ml

Name: DOCTORLAB Hydra-15 Soothing Ampoule 150Ml
SKU: 6ae313eae9005401ac147c4e
Price: 89.98 EUR
Availability: InStock

Current price

Price €89.98

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Free delivery to the United States

7 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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Ingredients : Water, Propanediol, Glycerin, Betaine, Glycereth-26, Butylene Glycol, Carbomer, Arginine, Caprylyl Glycol, PEG-60 Hydrogenated Castor Oil, Ethylhexylglycerin, Glyceryl Polyacrylate, Hydrolyzed Hyaluronic Acid, Fragrance, 1,2-Hexanediol, Benzophenone-5, Disodium EDTA, Alcohol, Phenoxyethanol, Polyglutamic Acid, Sea Water, Sodium Hyaluronate, Propylene Glycol, Lecithin, Creatine, Cellulose Gum, Hydrolyzed Collagen, Polysorbate 20, Panthenol, Histidine, Isoleucine, Lysine, Leucine, Methionine, Niacinamide, Phenylalanine, Tocopheryl Acetate, Threonine, Tryptophan, Valine, Brilliant Blue FCF, Acetyl Hexapeptide-8, Copper Gluconate, Collagen, Retinol, TEA-Cocoyl Glutamate, Biotin, Magnesium Aspartate, Zinc Gluconate, Ascorbic Acid, Ceramide NP, etc.

The ingredient list above may be incomplete. Ingredients may be subject to change by the manufacturer. For the most accurate and up-to-date information, please refer to the product packaging.

SHIPPING : All products purchased at our shop are shipped from Korea

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.