What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Winter Cotton-padded Women's New Long Over-knee Cotton-padded Jacket Women's Slim and Thin Down Cotton-padded Women

Name: Winter Cotton-padded Women's New Long Over-knee Cotton-padded Jacket Women's Slim and Thin Down Cotton-padded Women
SKU: 6ae5c9c19d9db5018cdce8ef
Price: 35.07 EUR
Availability: InStock

Current price

Price €35.07

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Free delivery to the United States

6 November

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Description

Experience exceptional warmth and comfort with this unisex mid-length down jacket for your ideal winter look. Filled with white duck down, it delivers great heat retention to keep you cozy even in frigid weather. The loose cut offers a relaxed fit and suits a variety of body shapes. The spandex-blend fabric is stretchy and long-lasting. An excellent pick for couple outfits, it balances practicality and modern fashion.

Filling: White duck down Down Content: 51%~55% Thickness: Thickened Fabric Name: Chenille Main Fabric Composition: Spandex Version: Loose Collar: With Removable Hood Clothes Length: Mid-length Sleeve Length: Extra Long Sleeves Popular Element: Solid Color Placket: Lace-up Fluff Content: 81%~85% Country of Manufacture: China Instructions Included: No

Size: S, Length: 113cm, Bust: 115cm, Shoulder: 49cm, Sleeve: 61cm Size: M, Length: 115cm, Bust: 119cm, Shoulder: 50cm, Sleeve: 62cm Size: L, Length: 117cm, Bust: 123cm, Shoulder: 51cm, Sleeve: 63.5cm Size: XL, Length: 119cm, Bust: 127cm, Shoulder: 52cm, Sleeve: 65cm Size: 2XL, Length: 120cm, Bust: 131cm, Shoulder: 53cm, Sleeve: 66cm Size: 3XL, Length: 121cm, Bust: 135cm, Shoulder: 54cm, Sleeve: 67cm

Gender: Unisex

Halo Atelier

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.