26 Inch Electric Bike 250W 48V 13Ah 60KM Range 7-Speed APP Control
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Delivered from France
No-delivery refundQuality guaranteeSecure logisticsPrivacy protectionDescription
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
I would like to return the scooter because it arrived broken; the display is cracked and it won't move—it is locked up, and I have to exert a lot of effort just to get it to go. I want a full refund; I do not want to exchange it for another unit.
Malfunction. It shut it self down during the ride. You cannot shut it down manually, but need to wait for it to time out. Ive asked for a refund, and to send it back. - no answer in 5 days
Also, first of all, a big thank you to the seller for the super fast delivery! How should I start? This thing is simply amazing! For women who are into this style, it's really a bullseye. It's truly a fantastic piece. It rides perfectly, but I'll give you a tip: Buy a different saddle. The original saddle is pretty hard as soon as you use it. I got myself a different saddle with suspension, but otherwise, it's just great. Where I live, we call it "the beast of men". It's just too powerful for women who don't have that much strength. But hey, men can ride it too, just not like that. I'm totally satisfied with it. It's a real head-turner, and I haven't been able to ride it much yet because the weather hasn't been cooperating. But now it's almost over, and there are still a few nice days coming, then it will really take off.
Very correct, the product had a small manufacturing defect (it can happen), being sealed it cannot be observed, I contacted the people at Joom, I showed them the situation and they without any discussion offered to replace the scooter with another one at no additional cost. Congratulations on the correctness! You can buy with confidence!*****
Unfortunately, I am not so satisfied with the battery performance of the scooter. It has to be charged 2-3 times a day. Maybe it's also the low price, I don't know..
It works great for my broken parts near the tire Request for compensation
Excellent I always use it I like it I am very satisfied🤩
The item was well packaged.
26 Inch Electric Bike 250W 48V 13Ah 60KM Range 7-Speed APP Control — buy online with free worldwide shipping!
Available colours: Black
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: M1
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers