[Brand Introduction]
TESLA
[Product Description]
TESLA Women’s Waterproof, Thermal Fleece Softshell Pants TM-XKB54. These women’s fleece-lined softshell pants feature waterproof and thermal functions and can be worn as sports and functional apparel.
Manufacturer: Minyoung Trading Company
Advertising entity: Minyoung Corporation
Color: Refer to the detailed images
[Options]
S / Deep Pink (DPK)
M / Black (BLK), Navy (NVY), Deep Pink (DPK)
L / Black (BLK), Mint (MNT), Navy (NVY), Red (RED), Deep Pink (DPK)
XL / Mint (MNT), Gray (GRY), Navy (NVY), Red (RED), Olive (OLV), Deep Pink (DPK)
2XL / White (WHT), Black (BLK), Mint (MNT), Gray (GRY), Red (RED), Olive (OLV), Deep Pink (DPK)
[Shipping Information]
Free shipping is available even for the purchase of one item.
Orders placed before 1 p.m. are shipped the same day, excluding weekends and public holidays.
Items are shipped via CJ Logistics.
An additional shipping fee of KRW 3,000 applies to remote areas and Jeju Island.
[Composition/Material]
Polyester, Spandex
[Size/Specification]
Size
S
M
L
XL
2XL
[How to Use]
Wear the product according to its intended use.
[Precautions]
[Washing and Garment Care]
Do not use detergents containing bleaching agents.
To prevent color transfer, wash separately in cold water before wearing.
Do not leave the garment unattended for a long period after wearing.
Do not store or wash wet clothing with other garments. Wash it separately immediately.
Twisting, wringing, or rubbing wet clothing may damage the fabric or cause pilling.
Do not use a dryer, as it may damage or deform the garment.
Do not wring after washing. Lay flat or spread out and dry in the shade.
After using oil or sunscreen, wash thoroughly so no residue remains, as it may cause discoloration or deformation.
Do not apply high heat with an iron or wear in high-temperature environments such as saunas or spas, as this may damage or discolor the fabric.
Damage caused by consumer negligence is not covered.
[Order Changes and Cancellations]
The first order cutoff is 9 a.m.; changes and cancellations are not available after this time.
The second order cutoff is 1 p.m.; changes and cancellations are not available after this time.
Out-of-stock items may be canceled after notification by text message for prompt processing.
[Exchanges and Returns]
Request exchanges and returns through the exchange/return board or customer center.
Shipping fees for exchanges or returns due to a change of mind are paid by the customer.
The round-trip exchange shipping fee is KRW 6,000; for remote areas and Jeju Island, it is KRW 12,000.
For initially free-shipping items, the return fee is KRW 6,000; for remote areas and Jeju Island, it is KRW 12,000.
For items with prepaid shipping, the return fee is KRW 3,000; for remote areas and Jeju Island, it is KRW 6,000.
Use CJ Logistics (1588-1255) for exchanges and returns.
Return address: 179 Janghang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Segyero Collection Center (Postal Code 10432)
Additional shipping fees from using another carrier are paid by the customer.
Exchanges and returns may be requested within 20 days of receiving the product.
Defective or incorrectly shipped products may be reported within 30 days of receipt.
If more than 7 days have passed since receipt, contact the customer center or inquiry board.
Only items with the attached tag intact can be accepted.
Items with unauthorized alterations, signs of wear, or washing will be returned, and return shipping will be paid by the customer.
Do not attach the shipping label directly to the genuine brand box or genuine plastic packaging.
Exchanges and returns may be refused if the box is damaged by tape attached by the customer.
Exchanges and returns are not available if only the product is returned without the genuine brand box and components.
Exchanges and returns are not available for items with signs of use, washing, or intentional damage.
The product box, packaging materials, and tag are part of the product. Return the item with double packaging using the same type of delivery bag or box as received.
An additional fee of KRW 2,500 may be charged if the brand box is damaged.
[AS Policy]
The quality warranty period is six months from the purchase date.
Before requesting AS, contact the customer center to check whether repair is possible.
Damage caused by consumer negligence, deformation caused by improper washing, and products past the warranty period are not covered.
Repairs, when possible, are provided at the customer’s expense.
Before the product is received, AS availability and repair costs may be advised based on photos.
Additional inspection may be required depending on the product’s aging condition or repair area, and notification may take some time.
If repair is possible, include a note with the order number, purchaser’s name, contact information, address, and requested repair details.
After collection by the company, the product is sent to headquarters for repair.
Repair takes approximately 2–3 weeks, excluding weekends and public holidays.
Repair begins after payment of the repair and collection fees is confirmed.
[Missing Item Information]
If an item is missing after receipt, send product photos to.
After sending the photos, contact the customer center for prompt assistance.
Processing may be difficult if the photos are not sent or the company’s receipt of the request cannot be confirmed.
[Customer Center]
1544-3015
Business hours: 10 a.m.–5 p.m. on weekdays
Lunch break: 12:30–1 p.m. on weekdays
Closed on Saturdays, Sundays, and public holidays
If calls are busy, please use the inquiry board.
Product material: polyester, spandex
Washing method and handling precautions: Do not use detergents containing bleaching ingredients
To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.