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Fick hem en helt annan produkt än den som beskrivs och visas på bild.. riktigt dåligt!!

På bilden rosa, men den är lilla- violet.... stämmer inte bild...

A cross-shaped pendant which I liked very much has very good quality. It's great for giving as a gift and surprising family members, friends, or a partner. 👍👍😉👍👍 I recommend it 👌🏻. 📦 Package Content: A cross-shaped pendant with its chain. 👍Pros: Sent to Spain in 20 days. Very well protected package for the trip. Material is zinc alloy. (That's what I think) it has a nice shape. The chain is very fine and beautiful. It is super beautiful to look at. Once worn it looks very elegant. It's great to give and surprise your partner. 👎🏻Cons: Nothing important to note. .

Good afternoon, this is my first order on Joom, and I am very disappointed. I ordered a genuine leather backpack-style bag, as described in the seller's card, but I received a completely different bag made of faux leather, which is smaller in size and has a different model and color. The bag does not match the photos provided by the seller. It is of very poor quality. It will be impossible to wear. It has a pungent odor.

Hello, Return shipping for order 5GN6J3NV would cost me over NIS 100, so returning it is not worthwhile. Would you consider offering some store credit, even for part of the NIS 229 purchase price, toward my next order instead? I would appreciate a goodwill solution that would make me feel comfortable buying from Joom again. Thank you, Maya Saran Yeffet

I received the wrong item in my order. I ordered Figma #289 (Kirito), but I was sent Figma #213 instead. Please help me process a return for the incorrect item and send me the Figma #289 figure I originally ordered, or issue a full refund. I have attached photos of the package, item box, and shipping label as proof. Thank you!

I did not receive the bag I ordered but another one, a counterfeit on top of that. The service for a return is very bad, even incomprehensible. The return costs are also at our expense, even though it is the seller's fault.. First experience on Joom but also the last. Go on Aliexpress or Temu

Shame that the sellers are too lazy to add all the frame and lens dimensions to the description! The glasses are beautiful, solid, and of good quality, BUT they don't fit me because the dimensions were missing from the description and I took a risk ordering them with "eyes closed"!